You approve the answers
Your hours, services, prices, policies, and service area go on one sheet, along with the questions customers ask most. You sign off on all of it.
Stop answering the same customer questions.
I’ll put an assistant on your website that answers from a sheet you approve, sends people to book, and passes anything tricky to you. I set it up once, then keep it current each month.
It only says what you approved.
A visitor asks about your hours, prices, or services and gets an answer in two or three sentences. If they want an appointment or a quote, the reply includes your booking link.
If the answer isn’t on your sheet, it doesn’t guess. It tells the person it’ll pass the question along, and a short form sends it to you by email.
What it could look like.
These businesses are made up, and so are their numbers. They show how the assistant would work on a real site. Yours would use your colors and your answers.
A plumber: prices and booking
A customer asks about Saturday rates and gets the price from the sheet. When they ask for a visit, the reply includes the booking link.
A dentist: a question for a person
A patient asks for advice about a crown. The assistant doesn’t give any. It offers the office number and sends a message to the team.
A salon: policies on a phone
The same assistant works on a phone. Here it explains the cancellation policy, then offers a consultation.
Your Monday report
Every Monday, you get an email with how many people asked, what they asked most, and what it couldn’t answer. Anything new goes on the sheet once you approve it.
How it compares.
Most of these can answer a customer’s question. The difference is who writes the answers, checks them, and keeps them current.
What it costs
Chatbase is $40 to $150 a month, plus $99 a month to remove its branding. Tidio starts at $24.17 a month, plus $32.50 a month for 50 AI conversations.
What’s left for you
Set it up, check its answers, and update it whenever your prices, hours, or policies change.
What’s different here
I write the answer sheet with you, test it, and update it every month.
A help desk AI
Intercom FinWhat it costs
$0.99 per resolved question, plus a 50-question monthly minimum or a $19-a-seat help desk.
What’s left for you
Connect or run a help desk, write the support content, and pay more as questions go up.
What’s different here
There’s no help desk to run and no charge per question.
An answering service
Smith.aiWhat it costs
From $300 a month for 30 calls, then $11.50 for each extra call.
What’s left for you
Keep their script current. Real people are better for hard phone calls, and this doesn’t replace them.
What’s different here
It answers website questions at any hour and sends the tricky ones to you.
An FAQ page and contact form
What most sites have nowWhat it costs
Free if you write it yourself.
What’s left for you
Keep the page current, and answer the emails from people who didn’t read it.
What’s different here
People ask in their own words and get one short answer. You see what they asked every Monday.
This assistant
Set up and kept current by meWhat it costs
One setup fee and one monthly fee. Ask me for a quote.
What’s left for you
Approve the answers, and reply to the questions it passes to you.
What’s different here
When something changes, you tell me and I update it.
Prices are from each company’s pricing page in November 2026 and can change. Chatbase’s price is billed monthly.
Before it talks to your customers.
A wrong price or wrong hours would cost you money and trust. These are the checks that guard against that.
You check the first two weeks
For the first two weeks, you get a copy of every chat and can flag anything that’s wrong.
It says it’s a bot
It says so in its first message and any time someone asks. It never asks for card numbers, passwords, or ID numbers.
People can always reach you
Anyone can ask for a person. Complaints, refunds, and health, legal, or safety questions go straight to you.
Ask about one for your business.
Tell me what customers keep asking. I’ll write back with what it would take and what it would cost.
I read every email myself, and I’ll get back to you directly.
Sent
Got it. Thank you.
Your note is in my inbox. I’ll read it properly and write back.